The CRM concept
Customer Relationship Management (CRM) is a concept that says focusing on the many aspects of your interactions with potential and existing customers improves their overall experience and eventually your bottom line.
CRM also refers to a software that lets you collect, manage and analyze information as you deal with new and existing clients – eventually enhancing your relationship with them.
Zoho CRM is better than their competition and 75% less expensive. Our adoption has increased by 300% and the migration executed by ViWo was flawless- Karl Anderson, President, TECO Pneumatic