The CRM Concept

Customer Relationship Management (CRM) is a concept that says focusing on the many aspects of your interactions with potential and existing customers improves their overall experience and eventually your bottom line.

CRM also refers to a software that lets you collect, manage and analyze information as you deal with new and existing clients – eventually enhancing your relationship with them.


Automate everyday tasks

Flexible and customizable data layouts and business logic to automate everyday tasks

Cloud based (hosted)

Easily integrates with Google Apps without any software to download or no servers to buy and maintain.

Has the features that your business needs

The process to create and manage leads, contacts, opportunities and cases is easy to set up and use.

Tech Support from ViWO Inc.

Experience hands-on support via our Los Angeles, CA based offices for deployment, customization and instruction on how to use your Zoho CRM system.

Google Apps and Salesforce or Zoho CRM – A winning combination!

ViWO’s Los Angeles, CA based consultants and tech support personnel is your top choice to get the most out of your CRM system. Our services include:

  • Consultation
  • Requirement analysis
  • Specification writing
  • Project management
  • Implementation
  • System setup and configuration
  • Data layout customization
  • Workflow automation setup
  • Data migration
  • Training & Support
  • User & Admin training
  • Best practices
  • Technical support
  • Ongoing optimization

Our adoption has increased by 300% and the migration executed by ViWO was flawless

– Karl Anderson, President, TECO Pneumatic